Privacy Policy

Data you send us. This site has no forms and no accounts. When you contact us through WhatsApp, you share your phone number and whatever details you choose to give — your dates, party, requests. We receive only what you send.

Usage data. With your consent, we use analytics cookies (Google Analytics via Google Tag Manager) and advertising tools (Meta Pixel) to understand how the site is used and to measure our advertising. These collect technical information such as your device, browser, pages viewed and an approximate location derived from your IP address. They load only after you accept cookies.

Server logs. Our hosting and network providers (Vercel, Cloudflare) keep standard technical logs, including IP addresses, for security and reliability.

No payments on the site. We never take card or bank details through this website. Any payment for services is arranged separately and directly with you.

To respond to your enquiry and provide the concierge services you ask for.

To understand how the site is used and improve it.

To measure the performance of our advertising — only with your consent.

To keep the site secure and working.

We use essential cookies needed for the site to function, and — only after you accept — analytics and advertising cookies. You can decline non-essential cookies, and you can change your choice at any time. Declining does not affect your ability to use the site or to contact us.

For visitors in regions that require it, advertising measurement runs under Google Consent Mode, so no analytics or advertising data is collected until consent is given.

We do not sell your personal data. Ever.

We use trusted service providers who process data on our behalf: Google (analytics and advertising), Meta (advertising and WhatsApp), Vercel (hosting) and Cloudflare (content delivery and security). They act on our instructions and under their own data protections.

When you message us on WhatsApp, that conversation is also governed by WhatsApp's and Meta's own privacy terms.

We may disclose data if required by law or to protect our rights, but only as far as necessary.

Because we use global providers (Google, Meta, Vercel, Cloudflare), your data may be processed on servers outside Thailand. We only work with providers that apply recognised data-protection safeguards.

We keep the details you send us for as long as needed to serve you and maintain our relationship, and afterwards only as long as required for legitimate business or legal reasons. Analytics data is retained according to our providers' standard periods.

Under Thailand's Personal Data Protection Act (PDPA) and, where it applies, the EU GDPR, you may ask us to access, correct or delete your personal data, to object to or restrict its use, or to withdraw consent for cookies at any time.

To exercise any of these, write to us at the address below. We will respond within the time the law requires.

Our services and this site are intended for adults. We do not knowingly collect data from anyone under 18.

We may update this policy as our tools or the law change. The date at the top shows the latest version.

For any privacy question or request, write to kphuket.concierge@gmail.com.

Phuket Dragon Co., Ltd. · Phuket, Thailand · TAT tourism licence No. 34/03334.